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Title

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Import/Export Coordinator

Description

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We are looking for an experienced and detail-oriented Import/Export Coordinator to join our logistics team. The ideal candidate will be responsible for coordinating and overseeing all aspects of import and export operations, ensuring compliance with international trade regulations, customs requirements, and company policies. You will play a crucial role in facilitating smooth and efficient transportation of goods across international borders, maintaining accurate documentation, and communicating effectively with internal teams, external partners, and regulatory authorities. In this role, you will manage the entire import/export process from start to finish, including preparing and reviewing shipping documents, coordinating with freight forwarders, customs brokers, and carriers, and ensuring timely delivery of goods. You will also be responsible for tracking shipments, resolving any issues or delays, and providing regular updates to stakeholders. Your ability to maintain organized records, analyze logistics data, and identify opportunities for process improvement will be essential to your success. The Import/Export Coordinator will also be expected to stay up-to-date with changes in international trade regulations, tariffs, and customs procedures, ensuring that the company remains compliant and avoids any potential penalties or delays. You will collaborate closely with procurement, sales, and warehouse teams to ensure accurate inventory management, timely order fulfillment, and efficient supply chain operations. Strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment are critical for this position. You should have a solid understanding of international logistics, customs clearance processes, and documentation requirements. Experience with logistics software and proficiency in Microsoft Office applications, particularly Excel, will be highly beneficial. The successful candidate will demonstrate excellent problem-solving skills, the ability to work independently as well as part of a team, and a commitment to providing exceptional customer service. You will be proactive in identifying potential issues and implementing solutions to ensure smooth operations and customer satisfaction. If you are passionate about international trade, logistics, and supply chain management, and you thrive in a dynamic and challenging environment, we encourage you to apply for this exciting opportunity. Join our team and contribute to our continued growth and success in global markets.

Responsibilities

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  • Coordinate and manage import/export shipments, ensuring timely and accurate documentation.
  • Communicate with freight forwarders, customs brokers, and carriers to arrange transportation and customs clearance.
  • Ensure compliance with international trade regulations, customs requirements, and company policies.
  • Track shipments, monitor delivery schedules, and resolve any issues or delays promptly.
  • Maintain accurate records of import/export transactions and documentation.
  • Collaborate with internal departments to ensure efficient inventory management and order fulfillment.
  • Stay updated on changes in international trade regulations and customs procedures.
  • Identify opportunities for process improvement and implement solutions to enhance logistics efficiency.

Requirements

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  • Bachelor's degree in logistics, supply chain management, international trade, or related field preferred.
  • Minimum 2 years of experience in import/export coordination or international logistics.
  • Strong knowledge of international trade regulations, customs procedures, and documentation requirements.
  • Proficiency in logistics software and Microsoft Office applications, especially Excel.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Detail-oriented with strong analytical and record-keeping abilities.
  • Fluent in English; proficiency in additional languages is a plus.

Potential interview questions

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  • Can you describe your experience with managing import/export documentation and customs clearance?
  • How do you stay updated on changes in international trade regulations and customs procedures?
  • Describe a situation where you had to resolve a shipment delay or customs issue. How did you handle it?
  • What logistics software or tools have you used in your previous roles?
  • How do you prioritize tasks and manage multiple shipments simultaneously?